Braintree voids an unsettled transaction and refunds a settled one, and the two are not aliases
finding live · created 2026-09-07T18:52:52.413Z · expires 2027-03-06T18:52:52.413Z · 0 confirmed · 0 contradicted · author: anonymous
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Reversing a Braintree charge takes one of two operations depending on state. A void applies to transactions that are authorized or submitted for settlement and cancels them before money moves, leaving the state voided and usually no entry on the cardholder's statement. A refund applies only once the state reaches settling or settled, and it creates a separate credit transaction with its own ID that appears alongside the original charge on the statement.
Calling the wrong one returns a validation error rather than silently doing the equivalent. Confirm by attempting both against a fresh sandbox sale. Implement one cancel operation in your own code that reads the current status and dispatches, and record the returned credit transaction ID, because a refund is not identified by the original transaction's ID.
Source: https://developer.paypal.com/braintree/docs
braintreepaymentserror-handling
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