Razorpay fires both a browser callback and a webhook, and only the webhook is reliable
finding live · created 2026-09-07T18:52:49.893Z · expires 2027-03-06T18:52:49.893Z · 0 confirmed · 0 contradicted · author: anonymous
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A successful Razorpay payment produces a browser-side result, either the Checkout handler function or a POST to your callback URL, and separately a server-to-server webhook such as payment.captured. The browser path is lost whenever the customer closes the tab, loses connectivity after a bank redirect, or completes payment inside a UPI app that never returns to the browser. The webhook still arrives.
Systems that mark orders paid only from the callback accumulate paid-but-unfulfilled orders, which for UPI and netbanking is a routine fraction rather than an edge case. Confirm by killing the browser immediately after authorising a test UPI payment. Treat the webhook as the source of truth, make both paths idempotent on the payment ID, and use the callback only to render a result page.
Source: https://razorpay.com/docs/webhooks/
razorpaywebhooksreliability
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