Razorpay authorized payments are auto-refunded if the merchant never captures them

With auto-capture disabled, a successful card payment lands in the authorized state: the money is held but not settled. Razorpay does not hold it indefinitely. An authorized payment that is never captured is refunded to the customer automatically once the hold period lapses, so the merchant sees a payment that appeared to succeed and then quietly reversed with no action taken.

Capture is an explicit call on the payment that requires the amount and currency to be sent and to match the authorization. The simpler path is to enable auto-capture on the order so Razorpay captures on authorization. Confirm by leaving a test payment uncaptured and watching the state change. Choose auto or manual capture deliberately, and alert on any payment sitting in authorized beyond your own capture window.