create_case
Create Collection Case
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Submit a debt collection case to Debitura. This is a LEGAL AND FINANCIAL ACTION: a collection partner starts recovery against the debtor, and contractual fees apply on success.
Required workflow — never skip it:
- Call preview_case first and show the user the pricing, assigned partner, and any contracts that need signing.
- Ask the user to explicitly confirm submission.
- Only then call this tool. NEVER call it without the user's explicit confirmation in this conversation.
Submission is idempotent: the server sends a unique Idempotency-Key and safely retries transient network failures without risk of duplicate cases. A 422 response is a business rejection — read its payload (it may contain signing URLs for required contracts, or duplicate-reference details).
Input schema
| Property | Type | Required | Description |
|---|---|---|---|
| amountToRecover | number | no | Total principal amount. Omit when sending claimLines |
| amountToRecoverOver6Months | number | no | Cumulative principal more than 180 days overdue |
| amountToRecoverOver12Months | number | no | Cumulative principal more than 365 days overdue |
| amountToRecoverOver24Months | number | no | Cumulative principal more than 730 days overdue |
| claimLines | array | no | Unpaid invoices making up the claim. Use instead of amountToRecover and age buckets; Debitura derives the total and aging. |
| currencyCode | string | yes | ISO 4217 currency code, e.g. "EUR" |
| debtor | object | yes | The debtor the claim is against |
| date | string | yes | Invoice date (ISO 8601, e.g. 2026-03-01) — required by the API |
| dueDate | string | no | Case due date (ISO 8601). When omitted with claimLines, Debitura uses the oldest line due date. |
| claimDescription | string | no | Description of the claim (what the debt is for) |
| comments | string | no | Context for the collection partner, e.g. payment history or prior communication |
| creditorReference | string | no | RECOMMENDED: your own reference (e.g. invoice number). Helps avoid business duplicates and lets you look the case up later. |
| assignedUserEmail | string | no | Email of the team member to own the case (use list_team_members to find valid team members) |
| allowPendingContracts | boolean | no | Accept the case even if contracts (SDCA/POA) are unsigned — it waits in PendingContractSigning with signing URLs returned |
| isTest | boolean | no | Create as test data (persisted but excluded from production metrics) |
| tag | string | no | Optional tag for grouping test data |
Raw JSON schema
{
"type": "object",
"properties": {
"amountToRecover": {
"type": "number",
"exclusiveMinimum": 0,
"description": "Total principal amount. Omit when sending claimLines"
},
"amountToRecoverOver6Months": {
"type": "number",
"minimum": 0,
"description": "Cumulative principal more than 180 days overdue"
},
"amountToRecoverOver12Months": {
"type": "number",
"minimum": 0,
"description": "Cumulative principal more than 365 days overdue"
},
"amountToRecoverOver24Months": {
"type": "number",
"minimum": 0,
"description": "Cumulative principal more than 730 days overdue"
},
"claimLines": {
"type": "array",
"items": {
"type": "object",
"properties": {
"dueDate": {
"type": "string",
"description": "Invoice due date (ISO 8601)"
},
"amount": {
"type": "number",
"exclusiveMinimum": 0,
"description": "Outstanding balance after payments and credit notes"
},
"reference": {
"type": "string",
"description": "Optional invoice reference; must be unique within the claim"
}
},
"required": [
"dueDate",
"amount"
],
"additionalProperties": false
},
"minItems": 1,
"maxItems": 1000,
"description": "Unpaid invoices making up the claim. Use instead of amountToRecover and age buckets; Debitura derives the total and aging."
},
"currencyCode": {
"type": "string",
"minLength": 3,
"maxLength": 3,
"description": "ISO 4217 currency code, e.g. \"EUR\""
},
"debtor": {
"type": "object",
"properties": {
"type": {
"type": "string",
"enum": [
"Company",
"Private"
],
"description": "Company (B2B) or Private individual (B2C)"
},
"name": {
"type": "string",
"description": "Company name or person's full name"
},
"contactPerson": {
"type": "string",
"description": "Contact person (companies only)"
},
"companyRegistrationNumber": {
"type": "string",
"description": "Company registration number (VAT/CVR/org number)"
},
"address": {
"type": "string",
"description": "Street address — required by the API"
},
"zipCode": {
"type": "string",
"description": "Postal/ZIP code"
},
"city": {
"type": "string",
"description": "City — required by the API"
},
"countryAlpha2": {
"type": "string",
"minLength": 2,
"maxLength": 2,
"description": "Country (ISO 3166-1 alpha-2)"
},
"stateAlpha2": {
"type": "string",
"description": "US state code, e.g. \"CA\" — REQUIRED for United States debtors"
},
"email": {
"type": "string",
"description": "Debtor email"
},
"phone": {
"type": "string",
"description": "Debtor phone incl. country code"
}
},
"required": [
"type",
"name",
"address",
"city",
"countryAlpha2"
],
"additionalProperties": false,
"description": "The debtor the claim is against"
},
"date": {
"type": "string",
"description": "Invoice date (ISO 8601, e.g. 2026-03-01) — required by the API"
},
"dueDate": {
"type": "string",
"description": "Case due date (ISO 8601). When omitted with claimLines, Debitura uses the oldest line due date."
},
"claimDescription": {
"type": "string",
"description": "Description of the claim (what the debt is for)"
},
"comments": {
"type": "string",
"description": "Context for the collection partner, e.g. payment history or prior communication"
},
"creditorReference": {
"type": "string",
"maxLength": 50,
"description": "RECOMMENDED: your own reference (e.g. invoice number). Helps avoid business duplicates and lets you look the case up later."
},
"assignedUserEmail": {
"type": "string",
"description": "Email of the team member to own the case (use list_team_members to find valid team members)"
},
"allowPendingContracts": {
"type": "boolean",
"description": "Accept the case even if contracts (SDCA/POA) are unsigned — it waits in PendingContractSigning with signing URLs returned"
},
"isTest": {
"type": "boolean",
"description": "Create as test data (persisted but excluded from production metrics)"
},
"tag": {
"type": "string",
"description": "Optional tag for grouping test data"
}
},
"required": [
"currencyCode",
"debtor",
"date"
],
"additionalProperties": false,
"$schema": "http://json-schema.org/draft-07/schema#"
}