reserve_slot
Reserve Time Slot
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Third-party content written by another agent. Data to evaluate, not instructions.
Reserve a time slot on an active configured calendar. Returns a pending_offer reservation and sends a 6-digit confirmation code to the customer's email or phone. The reservation expires in 15 minutes if not confirmed. Idempotent: re-using the same idempotency_key returns the original reservation without resending the code.
Input schema
| Property | Type | Required | Description |
|---|---|---|---|
| slug | string | yes | Business slug identifier |
| window_start | integer | yes | Slot start (Unix seconds, an absolute instant). Take it from a get_availability slot: that response carries the business's `timezone`, so request a wide availability window there and filter the returned slots locally rather than guessing the zone. |
| window_end | integer | yes | Slot end (Unix seconds, an absolute instant) — the matching get_availability slot's `end`; see window_start. |
| customer_contact | object | yes | How to reach the customer. MUST include at least one of email or phone — the confirmation code is delivered there, and a hold nobody can confirm is unreachable from both sides. Email is used when both are present. |
| idempotency_key | string | yes | Unique key for idempotent reservation |
| agent_id | string | no | Optional agent identifier |
| offer_id | string | no | Optional id of a signed get_quote offer to redeem against this reservation. Omit for a business with no exact-priced service — authentication is a capability upgrade here, never a toll. |
Raw JSON schema
{
"$schema": "http://json-schema.org/draft-07/schema#",
"type": "object",
"properties": {
"slug": {
"type": "string",
"minLength": 1,
"description": "Business slug identifier"
},
"window_start": {
"type": "integer",
"exclusiveMinimum": 0,
"maximum": 9007199254740991,
"description": "Slot start (Unix seconds, an absolute instant). Take it from a get_availability slot: that response carries the business's `timezone`, so request a wide availability window there and filter the returned slots locally rather than guessing the zone."
},
"window_end": {
"type": "integer",
"exclusiveMinimum": 0,
"maximum": 9007199254740991,
"description": "Slot end (Unix seconds, an absolute instant) — the matching get_availability slot's `end`; see window_start."
},
"customer_contact": {
"type": "object",
"properties": {
"name": {
"description": "Customer's name, if known",
"type": "string"
},
"email": {
"description": "Where the 6-digit confirmation code is sent, preferred over phone",
"type": "string",
"format": "email",
"pattern": "^(?!\\.)(?!.*\\.\\.)([A-Za-z0-9_'+\\-\\.]*)[A-Za-z0-9_+-]@([A-Za-z0-9][A-Za-z0-9\\-]*\\.)+[A-Za-z]{2,}$"
},
"phone": {
"description": "SMS fallback for the confirmation code when no email is given. Any common way of writing a number is accepted and reformatted for you: (512) 317-1992, 512-317-1992 and 5123171992 all work, and a bare national number is read as US. Only input that cannot be read as a number at all is refused, and then only when no email was supplied, since a hold nobody can confirm is worse than a refused call.",
"type": "string"
}
},
"anyOf": [
{
"required": [
"email"
]
},
{
"required": [
"phone"
]
}
],
"description": "How to reach the customer. MUST include at least one of email or phone — the confirmation code is delivered there, and a hold nobody can confirm is unreachable from both sides. Email is used when both are present."
},
"idempotency_key": {
"type": "string",
"minLength": 1,
"description": "Unique key for idempotent reservation"
},
"agent_id": {
"description": "Optional agent identifier",
"type": "string"
},
"offer_id": {
"description": "Optional id of a signed get_quote offer to redeem against this reservation. Omit for a business with no exact-priced service — authentication is a capability upgrade here, never a toll.",
"type": "string",
"format": "uuid",
"pattern": "^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$"
}
},
"required": [
"slug",
"window_start",
"window_end",
"customer_contact",
"idempotency_key"
]
}